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Trees and Lanscape

If any Hydro Hawkesbury Inc. related activity requires the trimming, cutting or removal of vegetation, or removal of other landscaping or surface finishing, the activity and the re-instatement will be done at the owner's expense.

Near Overhead Infrastructure

A tree shall be placed so that at maturity it is no closer than 2.0m to a Hydro Hawkesbury distribution pole. When a tree is to be placed within 5.0m of either side of an overhead pole line, the selected tree species shall at maturity be shorter than the lowest of either six meters or the distance to the lowest overhead communications or current carrying conductor, subject to Canadian Standard Association CSA C22.3 and the Ontario Electrical Safety Code.

Hiding Electricity Distribution Equipment

Landscaping, blocking access, or covering up electricity distribution infrastructure is not permitted. Distances should correspond to the requirements of The Canadian Standard Association CSA C22.3 and the Ontario Electrical Safety Code. Should the asset need to be operated, maintained or replaced, the homeowner will be responsible for added cost should Hydro Hawkesbury Inc. have to remove the obstruction or power restoration is delayed.

Moving in or out

Moving in or out

Online account

Online account

New service layout

New service layout

Conditions of services (English Only)

Hydro Hawkesbury Inc. is updating its Conditions of Service, a document to communicate our operating practices, the types and level of service available to customers within our service area.

Please refer to our updated Conditions of Service document along with the Summary of Changes on our Website at

Share your comments and questions between August 1st and September 15, 2019

Please email with the Subject line: Conditions of Service.

With your comments, please provide your name, address, hydro account number and telephone number