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Moving In or Out


Inform Hydro Hawkesbury Inc. about your move to ensure electricity service to your new home is ready when you move in, or that your account is updated when you move out. If you are moving in you need to come to our office located at 850 Tupper St. to complete the required documentation.

An Account Set-up Charge will be applied to your first bill. It covers the cost of opening a new account, and amending records.

If you are moving into or out of a property, you must contact Hydro Hawkesbury Inc.; a minimum of 10 business days in advance.

This notice is required in order to ensure that your account is updated as required. If you move without notifying Hydro Hawkesbury Inc., you will be liable for the account until notice of your move is received.

Electrical safety

Electrical safety

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Construction & renovations

Conservation Tips

Conservation Tips

Conditions of services (English Only)

Hydro Hawkesbury Inc. is updating its Conditions of Service, a document to communicate our operating practices, the types and level of service available to customers within our service area.

Please refer to our updated Conditions of Service document along with the Summary of Changes on our Website at

Share your comments and questions between August 1st and September 15, 2019

Please email with the Subject line: Conditions of Service.

With your comments, please provide your name, address, hydro account number and telephone number