RESIDENTIAL
SERVICES

eBilling and eCare

It is practical, safe & free!

Electronic billing service  ebilling  is a convenient, safe and free tool that allows you to view your bills online 24 hours a day, 7 days a week.  By subscribing to the service of ebilling, you will receive an email telling you that your most recent bill is available online, therefore, no more paper invoices and less storage.  Furthermore, it is profitable for you and helps preserve the environment!

In addition, the eCARE electronic service offers a detailed view of your bills, your consumption history; allows you to download your meter reading statements and to compare your electrical consumption plus your invoices, submit applications online, and much more.  Our expert advisors are at your disposal to help you take full advantage of this solution, help you setup the initial configuration and ongoing support.

  • No more paperwork!
  • Pre-authorized payment available!
  • Accessible anywhere at any time!

PLANNED POWER OUTAGE AUGUST 20TH, 2025

POWER INTERRUPTION

NOTICE

 DATE & TIME: From 6:00 am to 6:45 am on Wednesday August 20th, 2025(Approximately 30 to 45 minutes)

CAUSE:        MINOR MAINTENANCE WORK

This planned interruption is to repair minor anomalies following the spring 2025 inspections.

For the safety of our teams, the equipment must be de-energized to carry out the work.

The east end of the Town of Hawkesbury, starting at, and including Edmond Street, Cameron Street and Champlain Street will be affected by this power interruption.

The sectors in ORANGE AND DARK BLUE will be affected by the interruption.  Please access our website, www.hydrohawkesbury.ca to view the map of the distribution network. 

In case of rain, the interruption will be on August 28 at the same time.

 We thank you for your understanding and cooperation

RÉSEAU COMPLET FULL MAP

How to view

  1. Click on  RÉSEAU COMPLET FULL MAP
  2. Enlarge
  3. Find your street
  4. Recognize the color of the circuit.