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Pre-Authorized Payments

Hydro Hawkesbury Inc. offers you a convenient way to pay your residential electricity bill. With your authorization, we will automatically deduct your payment from your bank account. You will continue to receive a bill detailing your account charges as well as the date of the withdrawal from your bank account.

The benefits !

  • You won't have to write any more cheques, and if you have been paying directly at the bank you won't have to waste time waiting in line.
  • You will save money because you will no longer incur counter service charges from your bank or postage costs.
  • You won't have to worry about missing a payment or delays.
  • You will still be in control because you may cancel your plan at any time provided that you give us written notice 15 days in advance of the withdrawal date.
  • Register for pre-authorized payments to be exempt from security deposits!

Standard Billing

Your bill is based on the actual amount of electricity you use and a detailed bill will be mailed to you 16 days prior to the withdrawal date. The "Amount Due" is automatically withdrawn from your account on the "Due Date" indicated on the bill.

Budget Billing

With this plan, you can average out your electricity payments over a longer period of time. You will receive a bill; however, your bank account will be debited on the 1st, 16th OR the 20th of each month depending on your preference. Your monthly budget amount will be based on your projected annual electricity use and the price of electricity.

How do I enroll?

pdfAcess our authorization form and get started today!

You may also contact us by telephone at 613 632-6689 to obtain a copy of the application form by mail. Customer Service Representatives are available Monday to Friday, 9:00 a.m. to 4:00 p.m.

Note: Your Hydro Hawkesbury Inc. account must be up-to-date prior to registration for pre-authorized payments.

Emergency preparedness

Emergency preparedness



Microfit program

Microfit program

Electricity Safety Survey

Complete our ONLINE SURVEY and enter in our draw for 1 grand prize of $600 credit to be applied on your electricity bill.  The $600 prize will be available to customers of the following Utilities who did participate in the survey. (Hydro Hawkesbury, Hydro 2000, Hydro Embrun, Hearst Power Distribution, Chapleau PUC,  Northern Ontario Wires). Survey end date is March 31, 2020 and the Draw date April 3, 2020

You must have an active account with Hydro Hawkesbury to be eligible for the draw.

Time of use rates / Taux en fonction de l'heure

rates as of November 1st, 2019/  taux au 1er novembre 2019 



rates as of  January  1st, 2020/  taux au 1er  janvier  2020